Shipping & Delivery
Shipping Policy for USA
At sokaswim.com, we aim to process and ship every order as quickly
and carefully as possible. Below you will find all important information about delivery
times, shipping costs, lost parcels, and customer support.
Delivery time
If you place your order before 23:00 on working days, your order
will be processed as quickly as possible.
The estimated delivery time for orders within the USA is usually between
6 and 10 days.
Please note that delivery times are estimates and may vary slightly during busy
periods, holidays, promotional campaigns, or due to delays with the shipping carrier.
Shipping carrier
Your order will be shipped with UPS.
Once your order has been processed and shipped, you may receive shipping information
or tracking details where available. This allows you to follow the progress of your
parcel while it is on its way to you.
Free shipping
Shipping is always free at sokaswim.com.
There are no additional standard shipping costs added at checkout. We want to keep
the ordering process simple, clear, and transparent for our customers.
The price shown at checkout is the price you pay, without unexpected standard
shipping fees.
Lost parcels
If your parcel is lost, you can request a free replacement or receive your money back.
Please contact us at
admin@sokaswim.com
so our customer service team can help you arrange the right solution.
When contacting us about a lost parcel, please include your order number and the email
address used when placing the order. This helps us find your order faster and assist you
more efficiently.
Questions about shipping and delivery
Do you have further questions about our shipping and delivery services?
Our customer service team is happy to help.
For more information about our services, please do not hesitate to contact us at
admin@sokaswim.com.
For further questions about shipping and delivery, you can also visit our FAQ page
or contact us directly for further assistance.
Business information
E-mail:
admin@sokaswim.com
Opening hours:
Monday to Friday: 12:00 - 18:00
Saturday and Sunday: 13:00 - 17:00
Estimated response time: 30 minutes - 24 hours
